If your business or organisation is bogged down by complex software that’s supposed to make life easier but often does the opposite – you’re not alone. Recognising this, the team at Agility Document Software set out to create a document management system that’s straightforward and user-friendly. Our goal was to simplify office workflows, allowing users to scan, store, and retrieve documents with ease.
Agility, a cloud-based document management solution, offers businesses a user-friendly interface and robust security features. Its document scanning, storage, and retrieval solutions make it an efficient and popular choice for many businesses.
Agility’s Adam Logsdon reveals more about what Agility isn’t!
What challenges do users face with overly complex software?
Adam: “What we have found with the off-the-shelf products is while they do work really, really well, they are extremely feature-rich. People don’t want to relearn how to do the job to make the job better. They want something that’s simple that they can just implement into the standard day-to-day routine, and it just works, and Agility just does that.
“It’s simple to use. We built it that way on purpose. We get that the end users aren’t IT people. That’s our bit. That’s what we have to try and help them with. But if we can make something that’s simple to use, that beats the off-the-shelf products, that provides better or similar features, then you’re winning.”
So less is more? Sounds like smart business?
Adam: “Yes. It adds relationships. If we can supply more to our customers, they [Users] have less reason to move elsewhere because if we’re ticking all those boxes, why would they ever consider moving to somebody else? If we’re giving them great service, and great products; if we’re constantly updating the product to keep it current and relevant, it becomes a no-brainer to them.
“And when the product genuinely works and helps, which we’ve heard from our feedback, yeah, it’s going well.”
Agility’s commitment to user-centred design has delivered a platform that’s not only functional but also intuitive. By focusing on the real needs of users and eliminating unnecessary complexities, Agility has created a solution that seamlessly integrates into daily routines, making document management a hassle-free experience.
